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A contextual perspective of performance assessment in eGovernment: A study of Indian Police Administration
, M.P. Gupta
Published in
2008
Volume: 25
   
Issue: 2
Pages: 278 - 302
Abstract
There is considerable research work on the performance assessment of eGovernment projects, especially on performance assessment measures per se. The point that the authors in this paper make is that while a variety of performance assessment measures are important for evaluation of eGovernment projects, performance itself is intended to relate governance with eGovernment applications. Thus, while developing performance assessment measures, there is a need to be conscious of governance as the ultimate purpose. Taking the Indian Police Administration as its domain, this paper demonstrates how performance assessment can be so conceived as to help capture the impact of eGovernment in regard to implications for governance in the given domain. © 2007 Elsevier Inc. All rights reserved.
About the journal
JournalGovernment Information Quarterly
ISSN0740624X